Printsmart A646

[Brenduh]

I plugged it in and my power light lights up. When i press it but won’t turn on 

[Raj_05]

Hi @Brenduh,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Photosmart A646 Compact Photo Printer is not turning on even though the power light is illuminated when you plug it in, there could be a few potential issues to troubleshoot.

• Power Source: Ensure that the power source you're using is functioning properly. Try plugging the printer into a different outlet or using a different power cord if possible to rule out any issues with the power source.
• Power Cord Connection: Check that the power cord is securely plugged into both the printer and the power outlet. Sometimes, a loose connection can prevent the printer from turning on.
• Printer's Power Button: Make sure you're pressing the power button correctly. Some printers require you to press and hold the power button for a few seconds to turn them on. Refer to the printer's manual for specific instructions on powering it on.
• Printer's Power Supply: If you've ruled out issues with the power source and connection, there might be an issue with the printer's internal power supply. 
• Reset the Printer: Try resetting the printer by unplugging it from the power source, waiting for a few minutes, and then plugging it back in. This can sometimes resolve temporary issues with the printer's electronics.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Brenduh]

Hey Alden , 

I’ve tried all those things. I don’t know if i need to order a new power source or even if there’s a warranty or anything like that. 

[Raj_05]

Hi @Brenduh,

Thank you for your response, 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support