• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

HP Printer update 20.80.3.9568 keeps failing with an error code 0x800f020b when running the Windows Update program on Windows 10.  I ran the Windows Update troubleshooter, and it did not fix the problem.   My HP Smart app says I have the latest firmware for my printer.   The wireless connectivity to my printer seems to be working fine, I have no problems printing.  Any help is appreciated.   

5 REPLIES 5
HP Recommended

idem marche pas

TIVAL_0-1701696871260.png

 

HP Recommended

Have exactly the same issue. Anyone with any advice please?

HP Recommended

Same for me

HP Recommended

I Have the same issue.  Not currently using any HP printers. It is a HP machine though.

 

Jespos98_0-1703026944284.png

 

HP Recommended

I've had the same problem as everyone else and my laptop has been pretty much useless for weeks.

 

Then I came across this article https://answers.microsoft.com/en-us/windows/forum/all/install-error-0x800f020b-hp-printer-208039568/....

I tried to click to download but didn't work so I googled and downloaded from https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html.

Then in order to hide the HP update, I followed instructions on https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html.

 

Now my laptop says it's up to date and I can finally use it again. It may not be a complete solution but hiding the update is one way of going around the problem.

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.