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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Problem installing HP printer driver update 20.80.3.9568

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11-29-2023 01:33 PM
HP Printer update 20.80.3.9568 keeps failing with an error code 0x800f020b when running the Windows Update program on Windows 10. I ran the Windows Update troubleshooter, and it did not fix the problem. My HP Smart app says I have the latest firmware for my printer. The wireless connectivity to my printer seems to be working fine, I have no problems printing. Any help is appreciated.
01-01-2024 10:23 AM
I've had the same problem as everyone else and my laptop has been pretty much useless for weeks.
Then I came across this article https://answers.microsoft.com/en-us/windows/forum/all/install-error-0x800f020b-hp-printer-208039568/....
I tried to click to download but didn't work so I googled and downloaded from https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html.
Then in order to hide the HP update, I followed instructions on https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html.
Now my laptop says it's up to date and I can finally use it again. It may not be a complete solution but hiding the update is one way of going around the problem.