Problem with HP Envy 4520 Printer Driver

[SoCalBruin]

The print driver for this printer stops working about every other day.  When I try to print a document the driver launches and the printer dialog box says either "Looking for printer" or "Printing."  If it says the latter then it says the document is "33% printed," but it doesn't go beyond that and nothing prints.  I can fix the problem by reinstalling the printer software.  That fixes the problem for a day or two and then I have to do it all over again.   I'd be grateful for any suggestions on how to fix this.  Thank you.

[TEJ1602]

@SoCalBruin, Welcome to HP Support Community!

This could be an issue with the drivers. Let us try adding the printer using AirPrint drivers. Here is how you can do it-

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.

Try to print.

Keep me posted for further assistance.

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