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Locked

‎10-21-2022 03:52 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: macOS 12.0 Monterey

Attention Mac users with HP printers using the HP Smart app.  (Same issue on multiple versions of MacOS).

There is a serious bug with "HP Smart" app that HP has not addressed - in many months so far.

"Cannot sign in to or create an HP Smart account".

The work around is to change your default browser to Safari.

This is really not acceptable, HP.   I've been dealing with this but it is very irritating.

And it must be causing problems for many of your new customers.

Please fix this!

 

 

 

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