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‎04-23-2026 07:24 PM

HP Recommended

Hello, I have a a HP LaserJet Pro MFP M28W , I'm having problems with connecting it to wifi to get it set up. I downloaded the app and use both serial number and product number to connect it to the app but when It says "connect this printer to use all features" I clicked the link on my phone and it shows me to connect both existing printers or connect a new one. I went to connect my existing printers that I connec but it can't read my printer for proper connection. I tried everything, I restarted my printer, app, phone and wifi. Please help. Thank you for reading 

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1 REPLY 1

‎04-23-2026 08:35 PM

HP Recommended

Hi @Blouqx 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=XmRrGORAO9c

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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