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- HP Community
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- Printer Setup, Software & Drivers
- Re: Problem with setting my printer - Laserjet M28w

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04-23-2026 07:24 PM
Hello, I have a a HP LaserJet Pro MFP M28W , I'm having problems with connecting it to wifi to get it set up. I downloaded the app and use both serial number and product number to connect it to the app but when It says "connect this printer to use all features" I clicked the link on my phone and it shows me to connect both existing printers or connect a new one. I went to connect my existing printers that I connec but it can't read my printer for proper connection. I tried everything, I restarted my printer, app, phone and wifi. Please help. Thank you for reading
04-23-2026 08:35 PM
Hi @Blouqx
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=XmRrGORAO9c
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
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