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Hello, I have a a HP LaserJet Pro MFP M28W , I'm having problems with connecting it to wifi to get it set up. I downloaded the app and use both serial number and product number to connect it to the app but when It says "connect this printer to use all features" I clicked the link on my phone and it shows me to connect both existing printers or connect a new one. I went to connect my existing printers that I connec but it can't read my printer for proper connection. I tried everything, I restarted my printer, app, phone and wifi. Please help. Thank you for reading 

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Hi @Blouqx 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=XmRrGORAO9c

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to do the wireless wifi setup of your HP LaserJet M140we Printer using an iPhone. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- https://www.printerguruji.com For Printer Support:- WiFi Printer setup or ...
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