Problems to reset factory conditions of my MFP 135W printer

[MiticoPedroRM61]

I hope that someone can help me somehow.

I don't know why, but my printer seems to have definitely lost connection to WiFi.

After having tried on every screen menu, at this point I think the better way is to reset the printer to facrory defaults and repeat procedure so set WiFi again, Is it possible somehow, can someone help me?

Thanks in advance.

[Kumar0307]

@MiticoPedroRM61, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to connect the printer to the wireless network. Performing a factory reset would not help. Follow the steps from this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

If this does not help, follow the steps in - Connecting to Wi-Fi Networks (Windows 10)

Print a Network Configuration report for important information such as the printer IP address, MAC address, and Wi-Fi network name (Host Name.

1. Turn on the printer.

2. On the printer control panel, press the Menu button .

3. Select Network, and then press OK.

4. Select Network Conf., and then press OK.

5. Select Yes, and then press OK.

   The Network Configuration report prints on two pages.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[MiticoPedroRM61]

Hi, Kumar.

I don't have a WPS button on my router, so I've tried to reset WiFi settings on my printer (HP Laser MFP 135w doesn't have a touchscreen), pushing contemporarily the WiFi button and the Cancel Button (I suppose it's the one with the red X on it...), but it didn't seem to work. I really don'know what else can I do...

Thanks in advance for your help.

Carlo

[Kumar0307]

@MiticoPedroRM61

In this case, you will have to use a USB cable to connect the printer and the PC and then convert it to wireless.

Refer to - Changing from a USB to a Wireless Connection

Let me know how it goes.