Problems with installing printer with DHCP

[CowPokeRoy]

I use DHCP on my LAN.  Can't get All-inOne software to install recognizing DHCP...forces me to hard code the IP address. Then must search again for the printer every time it has been turned off.

[KrazyToad]

@CowPokeRoy

I suggest you download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[CowPokeRoy]

Krazy Toad,

Thanks for the post.  I did reinstall HP All-In-One, and then ran the Scan Dr.  It corrected a few things and the prnter installed.  However, when I turned off the printer, and then turned it back on again, I was back in the same place (also rebooted Windows 10 PC).  So I just broke down and assigned a static IP address to the printer.  Everything is fine now.  I would have preferred to keep it DHCP, but don't think it's in the cards...Thanks again.

[KrazyToad]

@CowPokeRoy

I'm glad you got this issue sorted out

Do visit our HP Support Community and drop us a message anytime you need help

Thank you 😊