• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Deskjet 1510 All-in-One Printer

Hello! 

 

I am trying to install an HP Printer through the Easy Start Program, but as soon as I get to the Product Information Study section, it does not let me continue because of something I have to type into the blank box below. 

 

What would I need to type?

 

Screenshot 2023-04-17 at 3.17.55 PM.png

3 REPLIES 3
HP Recommended

@SilverLining98 

 

Welcome to the HP Community Forum.

 

Try instead the Full Feature Software Web Pack.

Yes, it also asks this question -- perhaps it won't balk using the direct installation package.

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP Deskjet 1510 All-in-One Printer series Full Feature Software and Drivers 

After the software is installed, Restart the computer and log in.

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Deskjet 1510 All-in-One Printer series 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

I just tried installing that. Nothing would open there.

HP Recommended

@SilverLining98 

 

OK

It might come back to your Operating system / version

OR

Maybe the software was "partly" installed and should be uninstalled first (and a Restart of the computer).

 

If you are connecting the printer using a USB printer cable,

The cable needs to be disconnected before the software is installed.

 

 

No idea, though.

If I think of something else, I'll post back.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.