6978 automatic two-sided printing

[KevinGregg]

Hi, I am working with a mac book air.  I can't find any of the things you have described.

[Kumar0307]

@KevinGregg

Welcome to the HP Support Community!

Updating MAC and using Airprint drivers may resolve this issue, let us try these steps:

Click Update software on Mac to know how to update your MAC

Step 1: Adding AirPrint Drivers

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Step 2: Look for a Two-Sided option in the print dialog.

If Two-Sided displays, your printer supports automatic duplexing. Select the checkbox, click Layout in the unnamed print options menu, select a binding option from the Two-Sided menu, and then click Print.

Let me know how this goes.

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