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‎08-18-2024 07:10 PM

HP Recommended

Hello, I have the same issue on my HP Envy 4500 but cannot find the firmware on the web. Could you tell me on which website to find it, or DM me the link please? Thanks a lot

3 REPLIES 3

‎08-20-2024 10:21 AM

HP Recommended

Hi @CyberDoctor,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you're experiencing issues with your HP Envy 4500 and are looking for firmware updates, here's how you can find and update the firmware for your printer:

Finding and Updating Firmware for HP Envy 4500

Visit the HP Support Website:

  • Go to the HP Support website.

Search for Your Printer Model:

  • In the search bar, type "HP Envy 4500" and select your specific printer model from the search results.

Select Your Operating System:

  • The website may automatically detect your operating system. If not, you might need to select it manually (e.g., Windows, macOS).

Navigate to Firmware Updates:

  • Look for a section labeled Firmware, Drivers & Downloads, or similar. Firmware updates are often listed under Drivers or Software.

Download the Firmware:

  • If a firmware update is available, download it to your computer. The website will provide instructions for installing the firmware.

Install the Firmware:

  • Follow the on-screen instructions to install the firmware update on your HP Envy 4500. Ensure that your printer is connected to your computer during the update process.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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‎08-21-2024 08:29 PM

HP Recommended

Hello Rachel, I am trying to download an old version of the firmware, not the updated version.

 

 

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‎08-22-2024 05:58 AM

HP Recommended

Hi @CyberDoctor,

 

You can only download the version available on the website 😞

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No
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