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‎07-01-2018 03:55 AM

HP Recommended

@mrrobot I need help with a firmware for m476 can you provide me with a link for one older than the current one? thanks a lot!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2018 02:30 PM

HP Recommended

This is not true.

 

I am not affiliated with HP in any way shape or form, and I was very doubtful that I was going to solve my issue.

 

HOWEVER, after speaking with their helpline in my country, they were able to provide me with a older firmware version which did solve my issue as expected.

 

In less than 4 hours after I contacted them!

 

Really impressed me and I am really happy that all worked out.

 

So, I cannot say anything bad, only praise their helpdesk/tech support for delivering.

View solution in original post

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2 REPLIES 2

‎07-01-2018 11:00 AM

HP Recommended

The don't provide downgrades, for this reason i put my HP in the trash and use no Brother Printer and Scanner, the don't have Firmewares with cartridger block. and i was able to cute the price of cartridge in half with same number of papers

Was this reply helpful? Yes No

‎07-04-2018 02:30 PM

HP Recommended

This is not true.

 

I am not affiliated with HP in any way shape or form, and I was very doubtful that I was going to solve my issue.

 

HOWEVER, after speaking with their helpline in my country, they were able to provide me with a older firmware version which did solve my issue as expected.

 

In less than 4 hours after I contacted them!

 

Really impressed me and I am really happy that all worked out.

 

So, I cannot say anything bad, only praise their helpdesk/tech support for delivering.

Was this reply helpful? Yes No
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