• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I need to Re-Install the Mac Printer Driver for my ENVY 5055

I am running Mac OS High Sierra v.10.13.6

1 REPLY 1
HP Recommended

Hi @PShooter54 , Welcome to HP Support Community!

 

Is there a specific issue or concern on why you want to re-install the driver? Below are the steps you need to follow -
First, you need to remove the drivers completely. Use the steps below-

 

  1. Disconnect the USB cable from the printer, if necessary.
  2. Click Finder in the Dock.
  1. In the menu bar, click Go, click Applications, and then open the HP or Hewlett Packard folder.
    • If HP Uninstaller is in the folder, double click it to uninstall the software, and then skip to the step to prepare the printer for the driver installation.
    • If HP Uninstaller is not in the folder, continue to the next step.
  2. Click and drag the HP or Hewlett-Packard folder to the Trash icon in the Dock.
  3. In the menu bar, click Go, click Go to Folder, type /Library/Printers, and then click Go.
  4. Click and drag the HP or Hewlett-Packard folder to the Trash icon in the Dock.
  5. Right-click or Ctrl + click the Trash icon, and then select Empty Trash.
  6. Prepare the printer for the driver installation. Make sure it is turned on, cartridges are installed, and plain paper is loaded in the main tray.

Now, download the printer software using this link
Follow the instructions on-screen and complete the setup.
Hope this helps! Keep me posted.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.