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‎02-28-2019 06:24 AM

HP Recommended

I changed router and wireless settings and have been trying to re-configure my P1102w for wireless printing.  I tried HP Smart but it didn't work.  I downloaded the full software driver, the software extracted but then disappeared.  I was finally able to launch the setup manually, choose "Add another printer" -> "HP LaserJet PRofessional P1100w Series" -> "Configure to print over the Wireless Network" and then everything disappeared again after this point.  I've spent WAY too much time (days!) just trying to get this printer re-configured.  By the way, I'm running Windows 10 and tried it on 5 different PCs.  PLEASE HELP!!!

3 people had the same question
1 REPLY 1

‎02-28-2019 12:06 PM

HP Recommended

Hi,

Right-click the Start button and select Run, paste the following and press OK to launch the installation:

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

On this matter, see below knowledge base which describes this behavior on Windows 10 version 1803 or later:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

 

Shlomi



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