cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
jlosc
New member
2 1 0 0
Message 1 of 9
1,510
Flag Post

Re: Printer update could not be downloaded

HP Recommended

I have the same issue.  I used to use an HP printer, but do not have one now.  HP laptop running Windows 11.  Error is from Windows Update:  hp - Printer - 8.0.1372.8952   Install error - 0x800f020b

8 REPLIES 8
Betty0610
HP Support Agent
HP Support Agent
23,514 23,456 1,294 1,229
Message 2 of 9
Flag Post
HP Recommended

@jlosc

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Laptop do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
Icarus01
New member
1 1 0 0
Message 3 of 9
Flag Post
HP Recommended

All I wanted to do was getting rid of useless  HP printer baggage that I plan on never using ever again. HP reminds me of "the cat came back".  The old "once bitten, Twice shy," also says it all. Good-bye, hp.

Was this reply helpful? Yes No
jlosc
Author
New member
2 1 0 0
Message 4 of 9
Flag Post
HP Recommended

14-dq1043sI

Was this reply helpful? Yes No
Thomas1919
New member
1 1 0 0
Message 5 of 9
Flag Post
HP Recommended

HP EliteBook 840 G6 Notebook PC (7YL41EA)

Was this reply helpful? Yes No
a3imran
New member
1 1 0 0
Message 6 of 9
Flag Post
HP Recommended

Microsoft SurfacePro 4

Windows 11

Was this reply helpful? Yes No
Davide_DS
New member
1 1 0 0
Message 7 of 9
Flag Post
HP Recommended

same issue with HP Elitebook x360 1030g2 with W10 fully updated. I managed to get rid of the message by removing all the installed printers (and then re-installing from scratch). Apparently this was due to non-HP printer (not 100% sure though)

regards

Davide

Was this reply helpful? Yes No
LMF251
New member
1 1 0 0
Message 8 of 9
Flag Post
HP Recommended

I have the same problem, Dell G7 17, windows 11

Was this reply helpful? Yes No
JGuinness
New member
2 1 0 0
Message 9 of 9
Flag Post
HP Recommended

Same here.

 

Windows 11 on Acer Extensa 215-52.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation