• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

HP office jet pro8125e

says set up incomplete when I try to print

 

1 REPLY 1
HP Recommended

Hi @ally123456,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

 

I get how this might feel, but rest assured, I'm here to assist you.

Please try the following steps:

Please ensure that you are using genuine HP cartridges. Make sure none of the cartridges are empty or improperly installed.

 

Reinstall Printer Driver and Software:

  • Remove Existing Drivers: Open "Settings" on Windows 11, go to "Devices," and remove the Officejet Pro 8125e from the list of printers.
  • Download Latest Drivers: Visit the HP Support Website and search for your printer model to download compatible drivers and software for Windows 11.
  • Reinstall: Run the downloaded software and follow the on-screen instructions to reinstall your printer. Make sure the printer is connected properly throughout the installation process.

Check Wireless Settings:

  • Ensure your printer is connected to the same network as your computer via wireless or Ethernet.
  • Use the printer's control panel to access wireless settings and troubleshoot connection issues.

Verify that your printer's connectivity settings match your network configuration (USB, WLAN).

 

If the issue still persists, refer to the steps on this link to restore factory defaults.

 

I hope this helps

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.