• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

the option to print on both sides is missing. I can't find it anywhere in settings

hasrobcu_1-1787016981904.pnghasrobcu_1-1787016981904.png

 

hasrobcu_0-1787016954133.pnghasrobcu_0-1787016954133.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @hasrobcu 

Ok, thank you for providing printer model 😇

 

1. In this case you may need to install Full software form the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/ST7600/HPEasyStart-16.2.4-ST7600_55_3_5043_Webpac...

 

2. Once you install that software, then Restart your computer.

 

3. And check again for Printer Settings for a Double side or Duplex option to print your document.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gifdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

5 REPLIES 5
HP Recommended

Hi @hasrobcu 

1. First things first, what is your printer model name ?


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Sorry I thought this was on the thread about the Smart Tank. It's a Smart Tank 7602r

HP Recommended

Hi @hasrobcu 

Ok, thank you for providing printer model 😇

 

1. In this case you may need to install Full software form the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/ST7600/HPEasyStart-16.2.4-ST7600_55_3_5043_Webpac...

 

2. Once you install that software, then Restart your computer.

 

3. And check again for Printer Settings for a Double side or Duplex option to print your document.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gifdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

That worked! Thank you! They really should make that the default install option.

HP Recommended

Great 😊, nice to know that Full driver worked !

Best regards !

ferRX.

dodecaedroh.gifdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->