• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

the option to print on both sides is missing. I can't find it anywhere in settings

hasrobcu_1-1787016981904.pnghasrobcu_1-1787016981904.png

 

hasrobcu_0-1787016954133.pnghasrobcu_0-1787016954133.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @hasrobcu 

Ok, thank you for providing printer model 😇

 

1. In this case you may need to install Full software form the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/ST7600/HPEasyStart-16.2.4-ST7600_55_3_5043_Webpac...

 

2. Once you install that software, then Restart your computer.

 

3. And check again for Printer Settings for a Double side or Duplex option to print your document.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gifdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

5 REPLIES 5
HP Recommended

Hi @hasrobcu 

1. First things first, what is your printer model name ?


@ferRX / I am a volunteer posting answers on my own time.
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
HP Recommended

Sorry I thought this was on the thread about the Smart Tank. It's a Smart Tank 7602r

HP Recommended

Hi @hasrobcu 

Ok, thank you for providing printer model 😇

 

1. In this case you may need to install Full software form the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/ST7600/HPEasyStart-16.2.4-ST7600_55_3_5043_Webpac...

 

2. Once you install that software, then Restart your computer.

 

3. And check again for Printer Settings for a Double side or Duplex option to print your document.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gifdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

That worked! Thank you! They really should make that the default install option.

HP Recommended

Great 😊, nice to know that Full driver worked !

Best regards !

ferRX.

dodecaedroh.gifdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->