Re-install software

[RickP4]

Hi,

I use Ubuntu 20.04. 

I have been trying to print from GIMP 2.10.18 and 2.10.30. With no success: poor quality.

I removed Gimp 2.10.30 and went back to GIMP 2.10.18 using Synaptic Package Manager.

I opted to use the  gimp 2.10.18 with gimp-gutenprint 5.3.3-4. print facility within the apt sources.

Since then I cannot print anything from any source from GIMP to PLUMA.

The Ubuntu Document Print Status is 'Processing-Printer error'. In fooling around with the Ubuntu Troubleshooting area the printer will print a test page satisfactorily.

ERROR - 0XB39FF018  shows up once in a while.

My conclusion is that the Printer is physically ok in that it will print a good test page and I have screwed up all the software some way!!!

SO... I need help in removing the printer and all software (CUPS HPLIP ???) and then re-installing same. Hope help is on the way!!

RickP4

[ShlomiL]

Hi,

Please follow below steps to uninstall HPLIP:

https://developers.hp.com/hp-linux-imaging-and-printing/howtos/install#howtocheck7

Once you're done, follow below steps to reinstall HPLIP:

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip?language=ko

Shlomi

[RickP4]

Thanks for your reply Shlomi,

I purged hplip as per instructions in the site you steered me to.

Now I am trying to install hplip-3.22.6 and getting errors. Printer is HP_OfficeJet_4650.

----------------------------

My System is as follows:
Host: rick-MS-7C02 Kernel: 5.4.0-125-generic x86_64 bits: 64
Desktop: MATE 1.24.0 Distro: Ubuntu 20.04.5 LTS (Focal Fossa)
Machine:
Type: Desktop System: Micro-Star product: MS-7C02 v: 1.0
serial: <superuser/root required>
Mobo: Micro-Star model: B450 TOMAHAWK MAX (MS-7C02) v: 1.0
serial: <superuser/root required> UEFI: American Megatrends v: 3.70
date: 06/09/2020

------------------------

The following is from the install log.

Hope you can steer me right again.

Thanks, RickP4

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Sat 03 Sep 2022


rick@rick-MS-7C02:~/Desktop/hplip$ sh hplip-3.22.6.run 
Creating directory hplip-3.22.6
Verifying archive integrity...  100%   All good.
Uncompressing HPLIP 3.22.6 Self Extracting Archive  100%  

HP Linux Imaging and Printing System (ver. 3.22.6)
HPLIP Installer ver. 5.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Sat-03-Sep-2022_13:04:35.log

-
note: Defaults for each question are marked with a '*'. Press <enter> to accept the default.
\Gtk-Message: 13:04:37.845: Failed to load module "atk-bridge"
 

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) : a


INTRODUCTION
------------
This installer will install HPLIP version 3.22.6 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).


DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 20.04.

Is "Ubuntu 20.04" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y

Initializing. Please wait...


ENTER USER PASSWORD
-------------------
Please enter the sudoer (rick)'s password: 
 

INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information.  Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.   I did this and is OK

Please read the installation notes. Press <enter> to continue or 'q' to quit: I pressed enter


SECURITY PACKAGES
-----------------
AppArmor is installed. 
AppArmor protects the application from external intrusion attempts making the application secure

Would you like to have this installer install the hplip specific policy/profile (y=yes*, n=no, q=quit) ? 


RUNNING PRE-INSTALL COMMANDS
----------------------------
OK


RUNNING HPLIP LIBS REMOVE COMMANDS
----------------------------------
sudo apt-get remove libhpmud0 libsane-hpaio printer-driver-postscript-hp
sudo apt-get remove libhpmud0 libsane-hpaio printer-driver-postscript-hp ( hp_libs_remove step 1)
OK


MISSING DEPENDENCIES
--------------------
Following dependencies are not installed. HPLIP will not work if all REQUIRED dependencies are not installed and some of the HPLIP features will not work if OPTIONAL dependencies are not installed.
Package-Name         Component            Required/Optional   
pyqt5-dbus           gui_qt5              OPTIONAL            
pil                  scan                 OPTIONAL            
reportlab            fax                  OPTIONAL            
pyqt5                gui_qt5              REQUIRED            
python-notify        gui_qt5              OPTIONAL            
Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ? y


INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: pyqt5 (PyQt 5- Qt interface for Python (for Qt version 4.x))


INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'gui_qt5': pyqt5-dbus (PyQt 5 DBus - DBus Support for PyQt5)
warning: Missing OPTIONAL dependency for option 'gui_qt5': python-notify (Python libnotify - Python bindings for the libnotify Desktop notifications)
warning: Missing OPTIONAL dependency for option 'fax': reportlab (Reportlab - PDF library for Python)
warning: Missing OPTIONAL dependency for option 'scan': pil (PIL - Python Imaging Library (required for commandline scanning with hp-scan))
warning: This installer cannot install 'pil' for your distro/OS and/or version.


CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.


RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK


DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --assume-yes gtk2-engines-pixbuf'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? y
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? 
q

             I quit here!

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