Re set up issues- driver unavailable/ won’t accept PIN

[CGBiciclista]

I have been using my desk jet 2700e without any problems for a long time.  I have recently moved house and now I am having a whole host of problems trying to set my printer back up again.

It wouldn’t simply reconnect at new house - I started with “offline” status 

Tried to sort that by uninstalling etc … got as far as installing and then had “no available driver” errors 

I have gone through the Uninstall multiple times 

restarted the machine 

restarted the lap top and router

Printed off at least 18 (WNS (? 🥴🤔) PINs to go through set up ….to be told I wasn’t quick enough …. Literally seconds 

Have deleted any print queues, used Wi-Fi Direct and wizard methods to try to reinstall but no joy.

I’ve been through the check for updates/ driver processes, unplugged and re plugged ….. I’m totally stumped and very frustrated 

can anyone help a gal out with a step by step idiot “what to do guide” please ? 
thank you 

[sandytechy20]

@CGBiciclista

Welcome to the HP support community.

I understand that you are trying to set up the printer using a WPS pin, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this might require one on one interaction to fix the issue, 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers