Recently changed router with Sky and HP printer 2540 Deskjet will not connect to wifi system; tried

[Gareth85]

recently changed Sky router. HP 2540 deskjet will not connect to wifi. Tried using router's wsp button

[Echo_Lake]

@Gareth85

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
• What's the Wi-Fi light status on the Printer(Blinking or Steady)? 

While you respond to that, let's try these steps: 

If the router has a WPS push button, here's another way of connecting the printer - 

• 1) Press and hold the Wireless Button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking. 
• 2) Press the WPS button on your router. 
  NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER. 

If this step is not successful, then we need to first connect the printer to a computer using a USB and then convert the wired connection to wireless as the printer does not have a control panel to enter the Wi-Fi password.  
 

Please refer to this link for steps - https://support.hp.com/in-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/document/c034....  

Hope this helps! Keep me posted for further assistance.
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