Recover Admin Password Deskjet 3700

[mmajewski]

I cannot change any settings on my HP Deskjet 3700 since they are password protected.  I do not remember the password and I have tried all of my regular combinations as well as any suggested defaults that I have found in Google searches.  I have tried every reset and recovery procedure that I can find on the internet and every time when I begin to setup the printer I am prompted for a password that I do not know.  All of the menu options to reset the password, restore defaults, or factory default the printer are al locked on the web interface since I do not know the admin password to access them.

I have searched on youtube, the HP website, Google, etc. to find an answer and surprisingly there is not one.  How can I recover the current admin password or reset the device so a password is not needed so that I can actually configure my device from the admin UI or the HP Smart App?

[KrazyToad]

@mmajewski

Welcome to HP Support Community

I appreciate all your efforts and expertise in troubleshooting this issue

Since this printer does not have a control panel I suggest you to contact HP Support for service options

1.    Press Power button to turn the Printer On.
2.    Press Bottom Left, Bottom Left, Bottom Left, Bottom Left Buttons, in sequence.
3.    Touch Support Menu.
4.    Select Reset Menu and Touch OK.
5.    Select Semi-Full Reset and Touch OK.
6.    Wait for unit to Power Down/Turn Off.
7.    Press Power button to turn the Printer On.

Thank you

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