Region Reset for HP 5075! Pls Help!

[Mohit2022]

Hi, I bought the 5075 printer in Dubai, UAE but now moved to India.  The printer came with 652 cartridge which is not available locally. Bought the 680 cartridge instead which is labelled as compatible but get not-compatible message when installing.  I understand the regional settings need to be reset for using 680 cartridge.  Kindly assist with instructions. Thanks 

[A_Gayathri · Accepted solution]

Hi @Mohit2022 ,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Mohit2022]

Thanks Gaya, Appreciate the reach out. I have received your message in my inbox and have replied.