Regional reset for my Hp Deskjet 2734e printer

[udish85]

Hello, I have HP Deskjet 2734e printer bought in USA. I have moved to India and trying to use cartridge bought from India (805 series) with the printer but getting 'incompatible cartridge error' It seems we need to perform region reset for cartridge bought from India to work. Please advise how to perform region reset.

[Irfan_06]

Hi @udish85,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

Which country did you move from and to?

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[udish85]

Hello, I have moved from USA to India. I have cartridge for both the countries. Printer is connected to my laptop and mobile phone wirelessly. I have HP smart app installed on my PC.

Operating system for PC is windows 11 and printer model is HP Deskjet 2734e.

[Irfan_06]

Hi @udish85,

Thank you for sharing the above information.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Irfan_06 · Accepted solution]

Hi @udish85,

If you do not have both the ink cartridges from the previous country, then please install the new ink cartridges for the current country and perform the above shared steps again.

Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support