?Regionalization Reset Isuue?

[Gose7en]

I just recently moved from Europe to the US. 

I need to print documents, but my HP ENVY 6032e All-in OnePrinter needs the black ink cartridge HP 305 Black to be replaced.

I purchased an HP 67XL ink cartridge , which should work, but HPSmart tells me I might have to reset my printer’s regionalization.

Does anyone have an idea how I go about resetting the regionalization?

Thanks for any hints!

[Max3Aj]

@Gose7en, Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

I will be more than happy to help you out here. 

  

To perform a printer region reset you need to meet the following conditions:  

  

1. You need to have the printer full feature software installed on your computer. 

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to. 

3. Make sure HP Smart App is installed too. 

  

Do keep me posted. 

  

Take care and have a good day. 

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Max3Aj

HP Support