Regionalization Reset needed for HP6010e - US English speaker in Brazil

[anthonydeep107]

I am an English speaking American currently working overseas. A few years ago, I purchased an HP 6010e Envy inkjet printer/scanner for a Windows 11 laptop. I have just moved to Brazil and I need to perform a region reset for Brazil. I have already added the equivalent ink cartridges for Brazil. The printer is currently connected both by Wi-Fi and by USB. All I need now is the region change codes from HP Support. I will post a screen shot of the region reset panel from HP Smart below to better assist you in helping me. Please only respond if you are an authorized HP support technician and are prepared to assist me with this. Thank you. The reset panel is as follows:

[anthonydeep107]

[anthonydeep107]

Note: although the printer itself is no longer under warranty, the 2 new ink cartridges that I just purchased and installed are under warranty, so I am entitled to support.

[Deep_World]

 Hi  @anthonydeep107,

Thanks for reaching out!

To get you the best assistance with regards to the region reset , we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,

Deep_World