Regionalize reset/ reset code

[JohnM28]

I have HP deskjet ink advantage 1515 from qatar bought by my brother and now he came back in Philippines with it but the old cartridges are "650" and they say "678" is the compatible here in Philippine but i need reset code or regional code how and where can i get those code?

Also if i  going to change those reset code, do i need to change both tri color and black 650 to 678?

Cause i only buy black since its the one got empty.

Or i can still use 650 for now?

Hope you can help me. Thanks

[Kumar0307 · Accepted solution]

Hi @JohnM28

Welcome to the HP Support Community. I'd be happy to assist you.

Find the compatible ink cartridges for HP Deskjet Ink Advantage 1515 All-in-One Printer below:

HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:

• Incompatible Cartridges

• Cartridge Not Intended for this Printer

• Incorrect Cartridges

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

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