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‎02-03-2022 10:50 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a question regarding "HP Support Assistant".  When I open Support Assistant, clicking on the tab My Devices shows that I have two devices installed...there should not be two devices.  Just one.  When I select the device to remove, "Edit this device" appears ok, but when clicking on that option the option to remove this device does not appear.  So how do I actually remove the unwanted device?

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2022 01:09 PM - edited ‎02-03-2022 01:51 PM

HP Recommended

Hi,

Within HP Support Assistant click the top user icon and select Show Profile,

From there click the X icon to the right of the device need to be removed to remove it.

ShlomiL_0-1643918916753.png

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

5 people found this reply helpful
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3 REPLIES 3

‎02-03-2022 01:09 PM - edited ‎02-03-2022 01:51 PM

HP Recommended

Hi,

Within HP Support Assistant click the top user icon and select Show Profile,

From there click the X icon to the right of the device need to be removed to remove it.

ShlomiL_0-1643918916753.png

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
5 people found this reply helpful
Was this reply helpful? Yes No

‎02-03-2022 01:42 PM

HP Recommended

Thanks very much for your helpful solution.  👍

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‎02-03-2022 01:46 PM

HP Recommended

Hi ShlomiL,

Thanks very much for your helpful solution.  👍

1 person found this reply helpful
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