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- Re: Removal of non-existent device from showing in HP Suppor...

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02-03-2022 10:50 AM
I have a question regarding "HP Support Assistant". When I open Support Assistant, clicking on the tab My Devices shows that I have two devices installed...there should not be two devices. Just one. When I select the device to remove, "Edit this device" appears ok, but when clicking on that option the option to remove this device does not appear. So how do I actually remove the unwanted device?
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02-03-2022 01:09 PM - edited 02-03-2022 01:51 PM
Hi,
Within HP Support Assistant click the top user icon and select Show Profile,
From there click the X icon to the right of the device need to be removed to remove it.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
02-03-2022 01:09 PM - edited 02-03-2022 01:51 PM
Hi,
Within HP Support Assistant click the top user icon and select Show Profile,
From there click the X icon to the right of the device need to be removed to remove it.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂