Repeated, False Paper Jam Error persists on HP OfficeJet 4650. Has anyone had a similar experience?

[bhays2]

HP OfficeJet 4650; False paper jam error persists.

[KrazyToad]

@bhays2

Let's Perform a Printer Reset

- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
 

Next update the Firmware. Please refer to this Link: https://support.hp.com/in-en/document/c02919168

If the issue persists please follow the instructions in this Link: https://support.hp.com/in-en/document/c05942465 to check for paper jam and clean the rollers

Keep me posted how it goes 😊

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