Request for Regionalization Reset – DeskJet Plus Ink Advantage 6400 (HP 667 cartridges)

[estezap]

Hello,

I’m requesting help with a cartridge regionalization issue on my printer.

Printer model: HP DeskJet Plus Ink Advantage 6400

The printer is currently locked to HP 667 ink cartridges, which are not readily available in my region (United States). When I try to use locally available cartridges (HP 67 / 67XL), the printer reports incompatibility and will not print.

I believe the printer may have been set to a different regional configuration and would like to know if a regionalization reset is possible for this model.

If this can be done, I’m happy to follow any required steps or provide any needed details via private message.

Thank you for your help.

[BeemerBiker]

I notified the moderator of the problem.

Changing the region code can be difficult as described here.

When an agent contacts you ensure that the agent is familiar with the OS you are using. If the agent is in a different time zone try to get one in your time zone. If that is not possible you may need to choose the best time to make a contact.

I read that only 3 or 4 region changes are allowed. It depends on which AI bot I ask.

You may need WhatsApp to work through the region reset procedure.

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. The cartridges must be genuine HP.
5. Make sure HP Smart App is installed.
6. If the printer is not under warranty, then the ink cartridges need to be in the warranty period.