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‎10-16-2020 04:18 AM - last edited on ‎10-16-2020 06:24 AM by Retired

HP Recommended
Product: HP ENVY 5010 Printer
Operating System: Microsoft Windows 10 (64-bit)

Dear HP employee, Hope you’re doing well. i bought a HP Smart printer and want to install the required HP Smart software to be able to use the home printer. unfortunately, my work printer blocks the installation of the HP Smart software from the HP website where you can download this. I agreed on a workaround for this with an IT colleague at my company but for this workaround I require the HP Smart.EXE Software File. Can you please: 1. send the HP Smart.EXE Software File to [Private information removed] OR 2. send a website link where I can download the HP Smart.EXE Software File?

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5 people had the same question
2 REPLIES 2

‎10-16-2020 04:39 AM - last edited on ‎09-06-2021 07:42 AM by Retired

HP Recommended

Hi,

The HP Smart is a modern app and not an application, it can only be installed from the Microsoft Store and not in any other method.

 

You may install the Print and Scan Driver and Accessories for your printer instead of using the HP Smart app:

https://ftp.hp.com/pub/printers/hppsdr-test/HPPSdr.exe 

 

Shlomi



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‎10-16-2020 04:48 AM

HP Recommended

Hi Shlomi,

Thanks for your reply. I need the HP Smart Driver Installation EXE package for Windows 10 & 64-bit. Can you please send the HP Smart Driver Installation EXE package for Windows 10 & 64-bit? 

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