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Hello,
I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.
I remain at your disposal in case of need.
Best regards,
I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.
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By default, the user name is admin.
The PIN or password is either a password entered previously by a printer administrator or is a PIN found on a label adhered to the printer.
You can find the label on the back of the printer or open the cartridge access door and look inside the printer. If a PIN is not listed on the label, or if the PIN/password is not accepted, consult with the person that previously managed the printer to find the correct PIN/password.
Souce: https://support.hp.com/us-en/document/c01123173
Souce: https://support.hp.com/us-en/document/c01123173
I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.
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