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Locked

‎07-03-2020 09:36 AM - edited ‎07-03-2020 10:17 AM

HP Recommended
Product: DeskJet 3790
Operating System: Microsoft Windows 10 (64-bit)

I accidentally put a password to my printer EWS and I would like to erase it.

I don't have the username and the password anymore 😞

What should I do?

I can't go to factory settings cause I don't remember the password.

 

Please help, I tried anything 😞

1 REPLY 1

‎07-05-2020 09:55 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

Bianca S.

I work on behalf of HP.
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