Reset my printer administrator password

[eric7991]

Good morning. I thought I had written down the administrator password for my HP Ink Tank Wireless 415 printer but obviously I had written it down wrong. I would like to reset it to be able to access the advanced settings again. please help me.

[Raj_05]

Hi @eric7991,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To reset the administrator password on your HP Ink Tank Wireless 415 printer, you can follow these steps.

Note: Resetting the administrator password will also reset all other settings to their default values. Make sure you have a backup of any important configurations.

• Turn on your printer: Make sure your printer is powered on and in a ready state.
• Press and hold the Wireless and Cancel buttons: On your printer's control panel, press and hold the "Wireless" button and the "Cancel" button simultaneously for 5 seconds. You may need a small tool like a pen or paperclip to press and hold these buttons.
• Release the buttons: After holding the buttons for 5 seconds, release them.
• Print a network configuration page: Your printer will print a network configuration page that contains a section labeled "Network Name (SSID)" and "Password." The password listed here is your printer's default administrator password.
• Access the web interface: Open a web browser on a computer connected to the same network as your printer and enter the IP address listed on the network configuration page. This will take you to your printer's web interface.
• Log in with the default administrator password: Enter the default administrator password found on the network configuration page. This should grant you access to the advanced settings.
• Change the password: Once you have access to the web interface, navigate to the security settings or administrator settings and change the password to a new one that you can remember. Make sure to save the new password.

Remember to keep your new administrator password in a safe place for future reference.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[eric7991]

Thank you for your reply. However, the problem persists because the network name returns NOT SET and the password information is missing.

[Raj_05]

Hi @eric7991,

Thank you for your response, 

Is there anything else that I can help you with today?
 

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support 

[eric7991]

Hi @Alden4. I told you that my problem has not been resolved because in the network configurations that were printed, there is no name of the network (it is marked not set on the name) And the password isn't there either. I would like to have another alternative.

[Raj_05 · Accepted solution]

Hi @eric7991,

Thank you for your response,

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support