• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-10-2020 06:05 PM

HP Recommended
Help me get my LJ PRO MFP M130 FW  working again, please!.
 All steps with RESET want a PASSWORD which I never wrote down.
Even tried, but failed with EWS reset.
 
Julius

 

 
Was this reply helpful? Yes No

‎09-11-2020 10:22 AM

HP Recommended

@Julius2020

 

I reviewed your post and I understand that you want to reset the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

As the steps to perform a reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎09-12-2020 07:15 PM

HP Recommended

NOT HAPPY with all the private solutions you people send out and drag our misery on and on.

Found SOLUTION.!!  SIMPLE AS THIS.

1-Power off

2- Power on

3-When a small  white bar appears, Press and hold bottom right corner on screen

4. Release when you see "resetting,,,, etc"

Then press WIFI icon in upper right corner, then network set up...etc.

Julius. (Thanks to Steven)

2 people found this reply helpful
Was this reply helpful? Yes No

‎09-13-2020 10:03 AM

HP Recommended

@Julius2020

 

Perfect, I am really glad to hear that the issue is resolved.

 

As informed earlier, steps to perform a reset are specific to your printer and resetting the printer put the printer back to its original factory settings. 

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎09-20-2020 12:01 PM

HP Recommended

I am having the same trouble here.  Possible to get the same instructions?  Cheers, Ken

Was this reply helpful? Yes No

‎09-20-2020 12:36 PM - last edited on ‎09-20-2020 01:38 PM by Moderator

HP Recommended
Julius2020
New member
2 0 0
Message 33 of 35
Flag Post

 ‎09-12-2020 07:15 PM

Hi there.
Seems HP guys keep this a secret... don't know why.
Good luck, [Personal Information Removed]
 
 
NOT HAPPY with all the private solutions you people send out and drag our misery on and on.

Found SOLUTION.!!  SIMPLE AS THIS.

1-Power off

2- Power on

3-When a small  white bar appears, Press and hold bottom right corner on screen

4. Release when you see "resetting,,,, etc"

Then press WIFI icon in upper right corner, then network set up...etc.

Julius. (Thanks to Steven)

2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.