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‎02-09-2021 01:19 PM

HP Recommended
Product: Hp 4650 all in one printer

My mom passed away from covid and I'm tring to settle her estate.  While I'm staying at her house, I'd like to use her wireless printer but I don't know her printer.  How can I reset so I can use it?  Your help appreciated.

1 REPLY 1

‎02-12-2021 01:20 AM

HP Recommended

@Mapee55, Welcome to HP Support Community!

 

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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