Reset printer admin password

[Lubudubu]

the issues is that I lost my admin password for the printer and am not sure how to reset it.

It is an HP LaserJet Pro  MFP M28W.

Thanks in advance

[Echo_Lake · Accepted solution]

@Lubudubu

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand your printer is locked with an administrator password, and you would like to reset the printer.

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping!

[Lubudubu]

Thank you!

[Echo_Lake]

@Lubudubu

👍