Reset tango printer

[Jt9869]

I keep getting a yellow flashing light and to the best of my knowledge it's something to do with ink catridges

[Max3Aj]

@Jt9869, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're seeing a yellow flashing light on your HP Tango printer, and it seems related to the ink cartridges. I’ll guide you through the steps to resolve this.
 

A blinking yellow light on the HP Tango printer typically indicates an issue with the ink cartridges, this could be due to:

• Improper cartridge installation
• Low or empty ink
• Cartridge not recognized
• Protective tape not removed

Steps to Reset and Troubleshoot

Check the Ink Cartridges

• Open the printer cover.
• Remove both cartridges.
• Gently wipe the copper-colored contacts with a lint-free cloth.
• Reinsert the cartridges firmly until they click into place.

Check for Protective Tape

• Ensure the plastic tape covering the ink nozzles has been removed. If not, gently peel it off.

Power Reset the Printer

• With the printer on, unplug the power cord from the back.
• Wait 60 seconds.
• Plug it back in and turn the printer on.

Check HP Smart App

• Open the HP Smart app on your phone or PC. HP Smart
• Go to Printer Status to see if any specific error messages appear.

Update Firmware (if needed)

• Visit the HP Support page.
• Enter your printer model (HP Tango) and install any available firmware updates.

If the issue persists, try performing a printer reset:

1. Press and hold the Wireless and Power buttons together for about 5 seconds.
2. Release when the printer starts blinking.
3. Reconnect the printer using the HP Smart app.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support