Resetting printer admin password

[Richard810]

I have an OfficeJet Pro 8620 and have lost my admin login details. How do i reset the printer please.

[BSDRob]

Could you share the reset procedure? This seems to be a common enough issue that it's ridiculous that HP hasn't published this in the User Guide. I can't configure my 3755 without a password, and I have no idea what it is. How do we reset these printers to factory default??

[Direwytch]

I have the same issue with an HP Color LaserJet M254DW.

Please help.

[gkontos]

I have the same issue with my OfficeJet Pro 8630.  I have lost the username and password. How do I reset the printer?

[wom65]

Officejet 8710

Error Message

username or password is incorrect

Make sure both user account and password are valid.

[AL-135]

Hi, i hv same problem w my deskjet3635. Need to know how to reset my ews username n password. Thank you

[DebbieIngram]

I can not use my printer through my Lenovo T470, but I can on my cell. I get a driver issue when trying to print. I have tried updating the drivers on the laptop and online. But I can not remember my admin user name and password to see if there is something I can do through the printer.

Please share any information to get my printer working on my Laptop!

Thank you,

Debbie

[cb1900]

I have the same issue. Please send me the instructions for the HP Neverstop Laser 1201n. Thank you

[KnickyKNackyNoo]

Please also send me the details as I do not remember setting any admin user name or password but everything I would normally use doesnt work 😞

[praveenbv]

Hi@jefl,Welcome to the HP Support Community!

Thanks for waiting. Let's try these steps -

Support Menu >Resets Menu>Semi-Full Reset

1. While applying power, press and hold the Power button for 5 sec.
2. Press BL, BL, BL, BL Buttons, in sequence. Note - BL is the bottom left or the Back icon. Continue to tap on it even when it is not illuminated. 
3. Touch Support Menu.
4. Press the Right arrow for Reset Menu and Touch are OK.
5. Press the Right arrow for Semi-Full Reset and Touch are OK.
6. Wait for the unit to Power Down/Turn Off.
7. Press the Power button to turn the Printer On.

Let me know how that goes 🙂

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