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I have a  printer Deskjet D1460.

Recently I bought a new laptop with win11 and I am not able to make printer working.  

Can someone help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Eftimovska, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To ensure your HP Deskjet D1460 works with your new Windows 11 laptop, you can follow these steps:

Install the Printer Software

HP Support Website: Visit HP's official support website and search for drivers for the Deskjet D1460. If the official Windows 11 driver is not available, you might try using a Windows 10 driver, as they are often compatible.

Automatic Detection:

  • Connect your printer to the laptop via USB.
  • Open the Windows 11 Settings by pressing Windows Key + I.
  • Navigate to Devices > Printers & scanners.
  • Click on Add a printer or scanner and follow the on-screen instructions. Windows will attempt to find the necessary drivers.

Manual Installation

If the above methods do not work, you can try:

Use Windows Update:

  • Go to Settings > Update & Security.
  • Click on Windows Update, and select Check for updates. Windows might download the necessary driver as part of the update.

Compatibility Mode:

  • Right-click the downloaded driver file or the installation executable.
  • Select Properties > Compatibility.
  • Check Run this program in compatibility mode for, and choose Windows 10.
  • Click Apply, then OK. Run the installation again.

Check for Issues

  • Ensure that the printer is powered on and properly connected to the laptop via USB.
  • Try different USB ports on your laptop.
  • Double-check that there are no hardware issues with the printer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Eftimovska, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To ensure your HP Deskjet D1460 works with your new Windows 11 laptop, you can follow these steps:

Install the Printer Software

HP Support Website: Visit HP's official support website and search for drivers for the Deskjet D1460. If the official Windows 11 driver is not available, you might try using a Windows 10 driver, as they are often compatible.

Automatic Detection:

  • Connect your printer to the laptop via USB.
  • Open the Windows 11 Settings by pressing Windows Key + I.
  • Navigate to Devices > Printers & scanners.
  • Click on Add a printer or scanner and follow the on-screen instructions. Windows will attempt to find the necessary drivers.

Manual Installation

If the above methods do not work, you can try:

Use Windows Update:

  • Go to Settings > Update & Security.
  • Click on Windows Update, and select Check for updates. Windows might download the necessary driver as part of the update.

Compatibility Mode:

  • Right-click the downloaded driver file or the installation executable.
  • Select Properties > Compatibility.
  • Check Run this program in compatibility mode for, and choose Windows 10.
  • Click Apply, then OK. Run the installation again.

Check for Issues

  • Ensure that the printer is powered on and properly connected to the laptop via USB.
  • Try different USB ports on your laptop.
  • Double-check that there are no hardware issues with the printer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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