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‎04-11-2025 09:52 AM

HP Recommended

The return label was not included in the box with the HP pro 9125e replacement printer sent to me. I need this provided to me so the broken printer can be sent to you as instructed. 

1 REPLY 1

‎04-12-2025 02:04 PM

HP Recommended

@Dggalant, Welcome to the HP Support Community!  

 

I’m really sorry to hear that the return label wasn’t included with your replacement HP Pro 9125e printer. I can definitely help you with that.

 

To get started, could you please send me a Private Message with your case ID and service order number? Once I have that, I’ll be able to check the details and get the return label sent out to you as soon as possible.

 

Looking forward to your message!

Best regards,

ZOEY7886
I am an HP Employee

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