Return product under warranty

[qsw]

Hi there,

We purchased a printer that has stopped printing. It is still under warranty, so I would like to return it.

Thanks so much.

[banhien]

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@qswwrote:

... We purchased a printer that has stopped printing. It is still under warranty, so I would like to return it.

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@qsw

Please call HP in your country and send it back for REPAIR, not RETURN. In some countries, the consumers laws allow you to return within 15 days or 30 days but after those periods you can't return, manufacturers can take the goods back and repair for you.

 In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

    http://welcome.hp.com/country/w1/en/contact_us.html    
    
Regards.