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‎08-19-2020 01:46 PM

HP Recommended
Product: OfficeJet 100

My OfficeJet 100 was working until I upgraded recently to the latest HP driver.

 

It doesn't do anything but it does recognize when I remove the USB.

 

The computer doesn't seem to recognize that the printer should be able to connect via Bluetooth unfortunately.

 

How can I uninstall and revert the driver?  I don't see it listed in the applications.

 

Thanks!

1 person had the same question
2 REPLIES 2

‎08-19-2020 03:42 PM

HP Recommended

I have the EXACT SAME PROBLEM only

I have an OfficeJetPro 6978 and an ethernet connection to a router

I would also like to revert BACK TO my previous driver BEFORE an HP download wiped it out

Was this reply helpful? Yes No

‎08-22-2020 07:04 AM

HP Recommended

@ks0000, Welcome to the HP Support Community!

 

For better assistance, are you using a MAC or a Win PC?

Are you trying to connect the printer using a USB cable or via Bluetooth?

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

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