SAP printer setup

[Stewart88]

Hi, i am setting up the printer HP OfficeJet Pro 9020 for SAP printing, may i know which Device Type can be used for this printer which Print Languages is  PCL 3 ?  Appreciate some help here. Thanks

[Sneha_01]

Hi @Stewart88,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When setting up an HP OfficeJet Pro 9020 printer in SAP, you need to use a device type that corresponds to its supported printer language. The HP OfficeJet Pro 9020 typically supports PCL 3 language. In SAP, you should select a device type that is compatible with PCL printers.

For printers that support PCL 3, SAP usually recommends using generic PCL 5 or PCL 6 device types, even though PCL 3 is a more basic version of the language. Here are a couple of steps and considerations:

Device Type Selection: Start by using a generic PCL 5 device type such as HP5SI, HPLJ4, or HPLJ5. These device types are generally compatible with PCL 3 enabled printers. Although these device types are designed for PCL 5, they often work with printers supporting older versions of the PCL language due to backward compatibility.

SAP and Printer Communication: Ensure that the SAP system can communicate with the printer. This might involve setting up the printer as a local printer using the SAPLPD protocol or as a remote printer through access methods like C (print via SAP spooler) or L (local printer via frontend workstation).

Testing: After setting up the device type, conduct a test print from SAP to ensure that the printer is properly interpreting the print data. This is crucial as it will confirm whether the chosen device type is fully compatible with the HP OfficeJet Pro 9020.

Adjustments and Troubleshooting: If the initial device type does not work, you might consider trying other generic PCL-compatible device types available in SAP, or check for any custom device types that might have been developed specifically for your printer model.

Consult Documentation: Always refer to the latest HP and SAP documentation for any specific recommendations or updates regarding printer setup. Sometimes, firmware updates on the printer or updates in SAP can affect compatibility.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support