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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

I have the following problem:

HP Envy 6432e Scanner function, dformat to be scanned A5
Settings to A4 (no other suitable format available)
After scanning format must be edited to have a full page (A4-->A5).
Cutting option does not support A5 therefore two options:

1. Manually cut the sheet to approx. A5 (not quite good)
2. Take the Cutting dimension (whatever units these are) and divide them by 1,414 to get the A5 format.
What in the hell are the units for these dimensions (A4 --> 2480Wx3504H).

Thank you for letting me know more.

1 REPLY 1
HP Recommended

@carlo-m52 

 

Welcome to the HP Community --

 

The numbers are pixels.

 

https://www.pixelconverter.com/pixel-to-size-converter/

 

Print Size Dimensions For 2480 X 3504 Pixels at 300 Resolution is:

8.27 X 11.68 Inches OR 209.97 X 296.67 Millimeters

 

A4 size210 x 297 mm8.3 x 11.7 in
A5 size148 x 210 mm5.8 x 8.3 in

 

A5 is supported as a Custom Paper Size.

 

Example

HP Document: HP Printers - Creating Custom Paper Sizes

 

Details

Custom Paper Size Form

 

Windows 10

Control Panel > icon view > Devices and Printers

Top Ribbon > Print Server Properties > Tab Forms

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Under Related Settings > Print server Properties > Tab Forms

 

 

===================================

Message Content References

 

Printer - Media Specifications

Media Size (facet)Letter; A4; B5
Media Sizes Custom (imperial)Simplex: 3 x 5 to 8.5 x 14 in; Duplex: 3 x 5.5 to 8.5 x 12.2 in
Media Sizes Custom (metric)Simplex: 76.2 x 127 mm to 216 x 594 mm; Duplex: 76.2 x 127 mm to 216 x 594 mm
Media TypesPlain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media Weight Recommended (imperial)20 lb
Media Weight Recommended (metric)75 g/m²
Media Weights Supported, By Paper Path (Imperial)Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Media Weights Supported, By Paper Path (metric)A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 6432e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.