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- Printers
- Printer Setup, Software & Drivers
- Says driver unavailable

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05-15-2023 06:39 AM
I'm having the exact same problem - it started on Friday, 12 May 2023. The previous day I scanned a document, everything was fine, next day I go to print and it tells me the Printer is offline??? I never did anything to the printer, not sure what happened "overnight" to prevent it from printing. Did you get any answer(s) to your question? I definitely need help, thanks
05-15-2023 09:32 AM
Hello, @PaulT13 @L333mcgovern
Thank you for visiting the HP Support Community!
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- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
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