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HP Recommended
hP office jet 5200
Microsoft Windows XP

Says printer validation failed

1 REPLY 1
HP Recommended

@Wykeyshia

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Are you trying to install the printer?

 

I recommend you delete the driver at the root level and Install the drivers, follow the steps below:

 

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

 

Then, Click on this link: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-5200-all-in-one-printer-seri... to download the HP OfficeJet 5200 All-in-One Printer series Full Feature Software and Driver.

 

Try to print.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.